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Tell-a-Friend, a next generation sharing utility December 16, 2008

Posted by bernardlunn in Uncategorized.
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I am posting this using a service called Tell-a-Friend from SocialTwist. This service lets me announce a site or a blog to my friends using Email, IM, Blogs, and Social Bookmarks/Networks.

This is different from other such services because:

  • Allows one-to-one personal recommendations as well as social broadcasting
  • Can easily embed in most popular blogs and CMSs
  • Is highly customizable
  • Has a cool and intuitive UI
  • Connects to a wide range of services
  • Is multilingual
  • Provides incisive analytics to measure spread

You can add it to your site or blog for free at: tellafriend.socialtwist.com 

Pleased I chose WordPress, not Blogger August 12, 2008

Posted by bernardlunn in Uncategorized.
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Google Blogger Post saying sorry for Gmail outage is down

Google Blogger Post saying sorry for Gmail outage is down

Experimenting with WordPress as a CMS on this “blog” March 14, 2008

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I write on Read Write Web. If you want to see my recent writing, click here. I tried for a while co-posting to this site, but it just became another item on the to do list. So the chronological thread here got lost.

I write on Read Write Web, not here, for the same reason Willy Sutton robbed banks. Thats where the money is. Or in the case of RWW, the audience. I hate talking to myself!

The experiment here is organizing my own thoughts into themes (aka “threads” if you are a techie) that matter to me. So I will link to other articles and add to the “post” over time. So I will be using WordPress not in its classic use case (chronological posting) but in what it has started to become, a more classic content management system for “persistent” data as well as news.

Eventually I would love to open up my “themes” pages for others to edit and contribute to. This would be a kind of personal Wiki or Knol. But I am “getting too far over my skis” and need to wait until WordPress has a plug-in for that.

If you really have interest in my early blathering, it is all here, I won’t delete them out of embarrassment. But if you want current stuff go here.

11 things to know about Semantic Web February 19, 2008

Posted by bernardlunn in Uncategorized.
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  1. You don’t need to apologize for calling it Web 3.0. Of course the Web does not upgrade in one go like a company switching to Vistra. But there is a definite phase transition from current technologies. My personal Web 3.0 definition is “the combination of Web 2.0 mass collaboration with structured databases”.
  2. Semantic Web will start the long, slow decline of relational database technology. Web 3.0 enables the transition from “structure upfront” to “structure on the fly”. The world is clearly too complex to structure upfront, despite the tremendous skills brought by data modelers. Structure on the fly is done by people adding structure as they use the service and by engines that automatically create structure from unstructured content. Structure on the fly is very, very hard and RDBMS is very, very entrenched so this will be a long and slow transition; but the decline is inevitable. Innovation has slowed in the RDBMS world – with open source at one end and Oracle at the other, there is little reason to innovate – just when Semantic Web innovation is accelerating. RDBMS was good for enterprise scale performance and reliability but for Internet scale it falls short; just look at what companies like Amazon use.
  3. If you have a firm grasp of the theoretical underpinnings of the semantic web, things like RDF, tuples, Sparql and OWL that make my brain hurt, you will be able to charge a fat premium in consulting fees for a while, as not many people really understand this stuff. But make hay while the sun shines, as some entrepreneur will surely figure out how to abstract this stuff and make it accessible for the masses.
  4. The success stories will be different from Web 2.0. Just like Web 2.0 success stories were different from Web 1.0 successes. Web 2.0 successes were mostly about a single feature (photos, bookmarks, video, phone, blogging, etc) where there was extremely rapid adoption by consumers. Semantic Web is inherently about integration and those plays tend to be different, longer and much bigger potential.
  5. Don’t look for a killer app. That implies a client/consumer win. This is much more likely to be a server/platform/enterprise win. Even if the initial experimentation is done in the consumer domain; Freebase for example looks like a mass Beta test for some enterprise technology that Metaweb wants to release later.
  6. As this is a platform play, look for powerful APIs and ways to motivate entrepreneurs to build apps on top, with a clear “show me the money” proposition. Those apps maybe consumer or enterprise focussed.
  7. Semantic Web could slow the Google steamroller. This could be like the PC for IBM or the Web for Microsoft. The steamroller’s momentum carries it forward for a very long time and it can build all kinds of wrapper systems around it, but something new always does come along. Google mastered how to give some structure to countless unstructured HTML pages. Semantic Web will gradually make that less critical as the underlying content will be more structured. These big generational changes – mainframe to PC to Web – seem to be happening faster, so it seems about time for another big generational change to start happening.
  8. But don’t look for Yet Another Search Engine (YASE) to be the David to Google’s Goliath. Just like PC was not another mainframe and Web was not another PC. Don’t ask me precisely what it will look like; if I did know I would have to kill you if I told you. I just know what it won’t look like
  9. Vertical Search is the pragmatist’s Semantic Web. Vertical Search businesses use whatever techniques they need – basic search engines, scrapers, APIs, human editors – to create some meaningful/useful structure in a single domain. Over time these cobbled together pragmatic solutions will be replaced by a semantic web platform, probably by an API that enables human editors to leverage their valuable domain expertise.
  10. Tagging is the quietly disruptive technology. Everybody tags. It is the most basic human urge to mark what we find. We do it with Folders in Windows. We do it online with Bookmarks. Specialist tag Microformats such as Hcard and Hcalendar add more structure and we are only at the very start of this wave.
  11. Semantic Web will leverage the “community” to add structure and this will use some techniques from first generation Social Networking. But it is very unlikely that Semantic Web will emerge from the walled gardens of current social networking sites. The winners will know how to motivate community to provide structure and will provide the tools that make the structuring so easy that nobody knows they are doing anything so boring as structuring. That is the big lesson from Web 2.0 that will be applied in the Semantic Web.

Why 11 items? I started with the traditional 10 points in my last post and then a commenter showed me this marvelous guitar hero and I realized that 11 really was the magic number. Ed, that commenter deserves a prize -)

This is not our bubble February 1, 2008

Posted by bernardlunn in Uncategorized.
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Back in early October I posted about coming economic storms and what entrepreneurs could do to prepare. Given recent news – it is now almost certain that we are in recession and the bad news from financial institutions and credit markets is like a steady drumbeat – you would imagine that this post would be all about “batten down the hatches” or maybe even “man the lifeboats, woman and children first”.

Far from it. These are great times for entrepreneurs. Really. This is not our bubble. We had our bubble and it burst in March 2000 and the fallout – the technology nuclear winter – was as ugly as it gets in business. We won’t get another bubble inflating in our business (technology/media start-ups) until all of us who had any involvement have retired. We will get bubbles in other places, but they don’t recur in the same place within a generation or longer. Tulips, anybody wanna buy some tulips?

This was a credit bubble, pure and simple. That has far, far bigger implications for the economy than a stock bubble. So the recession is real. It is only a question of how long and how deep and my guess would be on the side of long and deep.

But equity valuations are fine. A very conservative investor friend who manages money on an asset allocation basis – choosing between bonds and equities – is pushing into equities. There are of course pockets of excess – please don’t tell me all the stocks you see that are overvalued, I know thats true – but broad markets are in reasonable value shape.

Nor are VCs going hog wild; sadly, those days were fun -) There is a bit too much money at work but thats good. VCs sure as hell remember the bubble and the burst. It was their “cousins”, the Private Equity (PE) guys, who just had their bubble as it was fueled by the credit markets. But while VC and PE may sound the same to an entrepreneur – hey they are all money guys right? – at a more fundamental level they are on opposite sides of what is a very big battle.

The battle is around something which few people like to talk about in start-up circles. It is the big unmentionable, like sex for Victorians. The unmentionable is zero sum game. Yes, in an economy growing at 3% if we are lucky and zero or less if we are not, the $ you earn comes from another business. Economists call it “creative destruction”. People who work at newspapers call it a “disaster”. Entrepreneurs coming in like barbarians at the gate call it “window of opportunity”. Established companies and – this is the point – their PE backers, call it “a possible negative externality that might impact Q4 earnings to the extent that we near our debt covenant ratios”. Or in other words, “I missed that barbarian with my boiling oil and he is now over the wall and wreaking havoc and oh my god there are so many of them….”

The first wave of barbarians were bad enough. They at least talked the same language of margins and profits. It is firms such as Craigslist and Plenty of Fish that really worry the bejesus out of people as they are happy to take massive volume at ridiculous prices; which in a digital world where additional users are virtually zero cost and all the rewards go to the firm that gets the network effect is totally sensible, rational economic behavior. More rational than chanting phrases learned in MBA classes like a mantra to ward off evil spirits.

But we are in recession, and that does change the game for entrepreneurs. In particular it changes the game for entrepreneurs banking on consumer advertising dollars. Advertising gets cut in a recession. Always has in the past and will do so now. There is a strong belief in start-up circles that the shift from traditional media to online is such a huge shift that it opens up an opportunity that is “big enough to drive a truck through”. Yes we are still in the relatively early days of this massive shift. But recessions lead to irrational behavior as much as bubbles and that can mean some short term pain.

More importantly, recessions have a way of changing behavior that lasts into the recovery and next boom. From that change of behavior, new companies and new industries are born. Pay Per Click, a more cost effective form of advertising, and offshore outsourcing, a way to cut legacy costs, both got their momentum going in the last recession.

Online CPM is like traditional media advertising. It is a traditional media model grafted onto online services. Which is like the talking heads in the early days of TV mimicing Radio. CPM is “faith based advertising”, you cannot measure the return. We will always have CPM but the prices will crash. Facebook ads going for 12.5c per CPM is one straw in this wind. Those low prices are OK when it costs so little to acquire the eyeballs, so these low prices are sustainable and may become the “new normal”.

Think about that. Right now there are new companies and new models that are below the radar screen that will emerge as major powerhouses in a few years and they will be radically different from whats out there today. Thats kinda cool. Kinda scary too.

In a recession, the winners are able to make one of these two propositions:

  1. I will get you new revenue for a variable cost that is lower than your current cost of revenue acquisition. Note, that does not mean invest a lot of money now in the belief that new revenue comes in. It means, your current cost of revenue is 30%, I will deliver you that revenue for 25%. Guaranteed, no revenue = no fee to us.
  2. I will cut your costs now. Not, in 12 months, maybe, if it all works out. I will cut it now, this month, no investment needed. We are talking hard costs, external vendor costs, not fire a bunch of people to get the return; the latter is also popular in a recession but takes longer and is more painful and may also harm the business, who knows when it is muscles not fat that is being cut. But if you are replacing another vendor it is simple; “they cost you $100,000 per month, we cost $80,000 per month and I can prove that we are at least as good”.

Those are not easy things to deliver on, but if you can deliver on them you will win. If your start-up proposition is marginal, burning cash and the VCs are not calling, well it could get a bit messy. But if you have one of those propositions you can build a phenomenal business in a recession and there plenty of VCs willing to bankroll you to get there if  thats what you need.

Who do you see out there who can deliver what customers want in a recession?

eXpresso takes the enterprise route to web office January 29, 2008

Posted by bernardlunn in Uncategorized.
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I noticed eXpresso when they bought a little start-up called Xcellery that had a neat way to collaborate using Excel. I had used the product and it worked pretty well.

eXpresso is different from the web office contenders that you normally hear about on RWW for three reasons:

  1. The company originated as an enterprise systems vendor that happened to use collaboration around Excel to deliver solutions. So they arrived at the market by way of solving real world problems as opposed to companies that look at how much money Microsoft makes with Office and saying “I want a piece of that”.
  2. They focus on Excel. They don’t try to replace Word, or Powerpoint or Outlook. The Office bundle was based on the logic of the OEM market for PC vendors. There is no reason to have a bundle today. A great spreadsheet can stand alone quite easily.
  3. They extend Excel rather than trying to replace it. That works in the real world. Apart from early adopters with relatively simple spreadsheets, people are comfortable with Excel. It works well, it is extensible, it is easy to use. In an enterprise setting the cost of Excel compared to the functionality is a complete non-issue. But Excel’s native collaboration tools are weak and emailing versions around gets to be a real pain when you get to 3 or more contributors; that introduces errors in what can be mission critical applications.

eXpresso say they want to replace Powerpoint as well. I think that’s a mistake. I would urge them to go long and deep on the Excel front. There is little logical connection or synergy between Excel and Powerpoint. The whole Powerpoint paradigm is flawed and will get replaced by Screencast and YouTube type presentations, in my opinion.

Excel really is a unique product. It could be a winner for a long time to come with some simple updating. Microsoft currently seems to want to push integration through SharePoint. Thats not want users want. The IT guys may like that and tell Microsoft thats the right way to go but Microsoft did best when the listened to users more than to IT.

Users don’t care a hoot about SharePoint but if you try taking away Excel you will hear muttering about “over my dead body”. So many start-ups have tried to create a programming environment that ordinary business people can use and nobody has succeeded. Excel delivers on this promise and has for a long time. A novice can be productive in minutes. An expert can find endless ways to add sophistication and capability.

Collaboration really is the missing piece. I used Xcellery first for a simple sales forecasting application where 4 people had to enter forecasts. It worked a treat and there was no set up or re-training required. Millions of people have the same need.

Collaboration is also easy with Excel as there is an obvious unit for the locking – a cell. This is much harder with Word and Powerpoint.

Two real world stories illustrate the power of Excel. One was the CEO of an outsourcing company who said that one of the first things they looked for was a high level of proficiency in Excel. Without that it was, pass. The other was a comment by a vendor selling high end financial trading systems about Excel replacing the browser. The IT guys in the room were aghast with horror at the idea. The users were “yep that’s right”. Excel has handled real time updates pretty well for traders for over a decade; long before Ajax.

twittering about twitter January 29, 2008

Posted by bernardlunn in Uncategorized.
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thought twitter was lame

thought i ought to be more open minded

resolved to try twitter

20 other resolutions got priority

forgot about twitter

saw twitter post about myself

thanks marshall

narcissism rules

twittered

watched people twitter

all week long on my cell phone

google “twitter is lame” and you get 2 pages

reading thomas hardy book

dropped hardy book

he is too prolix

oh no i have a.d.d

give me some ritalin

now

maybe a.d.d is a competitive advantage

the future wants to invite you

don’t be such a twit

what would ee cummings do with twitter?

SWITCH OFF CAPS LOCK

seesmic sees me?

oh mon dieu!

i want to know what 6 billion people are thinking

and i want it now

well maybe 6

how about 1?

call her

now

started long blog post about twitter

deleted long blog post about twttr

mdium is message

massage

now thats a good idea

let the cat out

cats r cute

yawn

Alibaba and B2B media October 26, 2007

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While reading rather depressing news about B2B Media firms like Cygnus it is pretty wild to see news about a B2B Media firm raising $100bn in orders from institutional investors for its planned $1.5bn capital raising.

Yes, Alibaba is described as e-commerce not B2B Media, but what have they done other than build a database and add some software to enable better integration into user workflow? This is classic “rich data” and all B2B Media firms in the USA are sitting on similar goldmines.

Yes, as Warren Buffett pointed out on the same day, Chinese stocks are overvalued, but this is still a really good business even if you scaled back the valuation hype by about 90%.

Posting for Read Write Web September 18, 2007

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For those who assume I have gone off air, I have been posting for Read Write Web (the best news and analysis on Web 2.0). The link to my posts is here:

http://www.readwriteweb.com/about_bernard.php

In future I will post here at the same time.